Vice President of Student Financial Services

2 weeks ago


Milwaukee, Wisconsin, United States Marquette University Full time

MISSION-DRIVEN LEADERSHIP FOR STUDENT SUCCESS.

At Marquette University, we are committed to providing a transformative educational experience grounded in our Catholic, Jesuit values. The role of Vice President of Student Financial Services is pivotal in ensuring that our students receive the financial support they need to thrive academically and personally.

This leadership position oversees the departments of Student Financial Services, Student Employment, and Marquette Central. Collaborating closely with various stakeholders, the Vice President is responsible for the comprehensive management of financial aid and enrollment services for both undergraduate and graduate/professional students. This role ensures adherence to all relevant federal and state regulations while advising senior leadership on compliance matters.

The Vice President proactively implements best practices in financial aid leveraging and modeling, contributing to the creation of a competitive undergraduate class and enhancing student retention through exemplary service delivery.

In a dynamic and collaborative environment, this leadership role faces the evolving challenges of financial aid and higher education. With strong institutional support, the team navigates the complexities of financial aid to effectively serve students and uphold the mission and goals of Marquette University.

KEY RESPONSIBILITIES OF THE VICE PRESIDENT OF STUDENT FINANCIAL SERVICES

  • Provide strategic leadership and management for the Student Financial Services, ensuring exceptional customer service.
  • Supervise and develop staff, including hiring, performance management, and professional growth.
  • Collaborate with university leadership to establish effective financial aid policies and communication strategies that align with recruitment and retention goals.
  • Oversee the administration of federal, state, private, and institutional financial aid resources.
  • Build and maintain strong relationships with on- and off-campus partners, representing the office at various conferences and policy meetings.
  • Utilize technology to enhance operational efficiency and improve processes.
  • Ensure compliance with all federal and state regulations, including oversight of the annual financial aid audit.
  • Manage the departmental budget to ensure cost-effective operations.

QUALIFICATIONS FOR THE VICE PRESIDENT OF STUDENT FINANCIAL SERVICES

  • Master's degree in a relevant field.
  • Extensive leadership experience in financial aid, with a minimum of 10 years in progressively responsible roles.
  • Strong analytical and communication skills, with the ability to engage diverse audiences.
  • Proven customer service excellence and supervisory experience.
  • Visionary leadership style that promotes inclusivity and collaboration.
  • Expertise in Title IV Federal Student Aid programs and scholarship management best practices.
  • Familiarity with student information systems and related technologies.
  • Willingness to travel as necessary.

APPLICATION PROCESS

Interested candidates should apply through the Marquette University job board. Please note that wage/salary information on job boards is not official Marquette University information.

Marquette University is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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