Overnight Hotel Financial Specialist

2 weeks ago


Galveston, Texas, United States BH Hospitality Management Full time

At BH Hospitality Management, we are seeking a dedicated night auditor who thrives in a dynamic environment and values exceptional customer service. This role is pivotal in ensuring accurate financial operations during the night shift, contributing to our commitment to excellence in the hospitality sector.

Key Responsibilities

  • Conduct thorough verification, auditing, and reconciliation of financial documents, including room charges, cash transactions, credit card payments, and final billing statements.
  • Oversee the assignment of housekeeping, security, and service duties; respond to guest inquiries and resolve any issues; manage reservations and check-ins; and perform additional front desk responsibilities.
  • Provide exemplary service to all guests throughout their stay, ensuring a memorable experience.
  • Engage in various financial, administrative, and accounting tasks as required.
  • Prepare and distribute daily, weekly, and monthly financial reports to the general manager and department heads.

Qualifications

  • Experience in hotel front desk operations, hospitality, guest services, or night auditing is advantageous, but not essential.
  • Strong communication and customer service skills are crucial for success in this role.
  • Must be available to work overnight shifts with a flexible schedule.
  • Proficiency in computer systems is required; familiarity with reservation and accounting software is a plus.
  • A high school diploma or equivalent is necessary; some college education is preferred.


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