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Senior Desktop Support Specialist

4 weeks ago

Jersey City, New Jersey, United States DCi Technology Solutions Full time
Job Overview

We are seeking a skilled Desktop Support Specialist to join our team at DCi Technology Solutions. The ideal candidate will have 3-5 years of experience in senior-level desk side support and a strong understanding of computer hardware and software.

Key Responsibilities:

  • Provide technical support for clients with computer hardware and software issues, including hardware installations, software upgrades, and systems integrations.
  • Assist with equipment moves and ensure accurate tracking of all hardware.
  • Develop and maintain a strong knowledge of home and office computer systems, as well as excellent problem-solving and interpersonal skills.

Requirements:

  • 3-5 years of experience in senior-level desk side support
  • Strong understanding of computer hardware and software
  • Excellent problem-solving and interpersonal skills