Senior Desktop Support Specialist

3 weeks ago


Jersey City, New Jersey, United States DCi Technology Solutions Full time

Job Title: Senior Desktop Technician

Job Summary:

We are seeking a skilled Senior Desktop Technician to join our team at DCi Technology Solutions. As a Senior Desktop Technician, you will be responsible for providing top-notch desktop support to our clients, ensuring their computer hardware and software issues are resolved efficiently and effectively.

Key Responsibilities:

  • Assist clients with computer hardware and software issues, hardware installations, software upgrades, systems integrations, and basic IT-related issues.
  • Move equipment and follow SOPs to wipe/reimage laptops and keep accurate tracking of all hardware.
  • Have extensive knowledge of home and office computer systems, good problem-solving skills, and high-level interpersonal skills.

Requirements:

  • 3-5 years of experience in Senior-Level Desk Side Support.
  • Ability to work 40 hours per week, Monday through Friday.
  • $25.00 per hour pay with no benefits.


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