Head of IT Asset Strategy

2 weeks ago

Phoenix, Arizona, United States ER2 Full time
Position Overview

Salary: $80-90k DOE

Company Mission:

At ER2, we are committed to fostering a sustainable enterprise that creates opportunities for individuals to continuously develop and thrive.

Core Operations:

ER2 specializes in facilitating seamless technology hardware installations, optimizing equipment management, and ensuring responsible disposal practices. Our innovative business model allows us to donate thousands of computers to underserved communities, actively working to bridge the digital divide.

As a prominent provider of both new and refurbished hardware purchasing solutions, we focus on delivering tailored services for educational institutions, establishing ourselves as a reliable partner in the sector. Through our sister company, Revive IT, we also provide high-quality refurbished technology to clients worldwide.

Vision Statement:

Our goal is to empower uniqueness in our team members, clients, environment, and community.

Core Values:

We are dedicated to: Continuous Improvement | Humility | Servanthood | Relentless Pursuit of Excellence

Expectations:

Being part of the ER2 family means you:

  • Respect your colleagues and workplace
  • Strive to enable the success of others
  • Seek constructive feedback for personal growth
  • Contribute selflessly without expecting anything in return

Position Summary:

We are looking for a seasoned Director of IT Asset Management to spearhead our ITAM division, overseeing the management of IT hardware assets for corporate clients. This role encompasses strategic planning, operational excellence, and high-level client relationship management. You will direct ITAM operations across various teams, formulate and execute long-term strategies, and serve as a key advisor to senior leadership on IT asset management matters.

This is a unique opportunity to influence the future of our ITAM division, drive innovation in IT lifecycle management, and significantly contribute to our company's growth and client satisfaction.

Ideal Candidate:

  • A visionary leader with a history of driving organizational change
  • Extensive experience in IT Operations and Asset Management
  • Proficient in developing and executing strategic plans
  • Strong financial management skills, including budgeting
  • Adept at fostering and maintaining client relationships
  • Experience in leading diverse teams
  • Skilled in data analysis for informed decision-making
  • Proven track record of implementing innovative solutions
  • Excellent communicator with the ability to influence stakeholders
  • Adaptable and eager to learn
  • Deep understanding of IT Operations and Asset Management Systems
  • Focus on continuous improvement and Lean principles
  • Ability to work independently with minimal supervision
  • Strong time management skills
  • Strategic thinker with attention to detail
  • Ability to respond quickly to changing priorities
  • Innovative and reliable problem solver
  • Committed to long-term growth and development

Key Responsibilities:

  • Develop and implement the strategic vision for the ITAM division
  • Lead multiple teams across various operational areas
  • Establish and maintain strategic partnerships with clients and vendors
  • Drive initiatives for continuous improvement in operations
  • Oversee the implementation of new ITAM technologies
  • Manage the division's budget and financial performance
  • Conduct high-level client meetings and business reviews
  • Collaborate with department heads for integrated ITAM services
  • Ensure compliance with data privacy and industry regulations
  • Support new client opportunities to expand the ITAM division
  • Mentor and develop leadership talent within the organization
  • Stay updated on industry trends and emerging technologies
  • Optimize the entire IT hardware lifecycle
  • Ensure compliance with client SLA requirements
  • Lead the development of staffing and inventory forecasting models
  • Analyze and optimize inventory levels
  • Develop strategies for hardware maintenance and refurbishment
  • Ensure accurate asset tracking across client accounts
  • Prioritize workstreams for timely delivery of deliverables

Physical Requirements:

  • Ability to stand for extended periods
  • Ability to work at a computer for long hours
  • Ability to lift/push/pull 50+ lbs

Other Requirements:

  • Legally authorized to work in the United States
  • Ability to pass a drug test/background screen
  • Fluency in English

ER2 is proud to be an equal opportunity employer, embracing diversity and fostering an inclusive environment.

All employment decisions are based on qualifications, merit, and business needs.

Disclaimer: This job description is not exhaustive. Employees may perform other related duties as needed.

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