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Head of IT Asset Strategy

2 months ago

Phoenix, Arizona, United States ER2 Full time
Position Overview

Salary: $80-90k DOE

Company Mission:

At ER2, we are committed to fostering a sustainable organization that empowers individuals to continuously develop and excel.

Core Operations:

ER2 specializes in assisting large enterprises with the seamless installation of new technology hardware, effective management of equipment, and environmentally responsible disposal practices. Our innovative business model allows us to donate thousands of computers to underserved communities, contributing to the reduction of the digital divide.

As a prominent provider of both new and refurbished hardware procurement solutions, along with Accidental Damage Protection (ADP) services tailored for educational institutions, we have established ourselves as a trusted ally in the sector.

Through our sister organization, Revive IT, we are dedicated to delivering high-quality refurbished technology to clients worldwide.

Vision Statement:

To empower uniqueness through our team members, clients, environment, and community.

Company Values:

We embody: Continuous Improvement | Humility | Servanthood | Relentless Pursuit of Excellence

What This Means:

Every task is important, and we ensure that all team members contribute to a supportive work environment.

Candidate Expectations:

  • Respect colleagues and the workplace
  • Strive to facilitate success for others
  • Seek constructive feedback for personal growth
  • Contribute selflessly without expectation

Position Summary:

We are looking for a seasoned Director of IT Asset Management to spearhead our ITAM division, overseeing the management of IT hardware assets for corporate clients. This role entails strategic planning, operational excellence, and high-level client relationship management. You will direct ITAM operations across various teams, develop and implement long-term strategies, and serve as a key advisor to senior leadership on IT asset management.

This is a prime opportunity to influence the future of our ITAM division, drive innovation in IT lifecycle management, and significantly contribute to our company's growth and client satisfaction.

Ideal Candidate Profile:

  • A visionary leader with a proven history of driving organizational change
  • Extensive experience in IT Operations and Asset Management
  • Proficient in developing and executing strategic plans
  • Strong financial management skills, including budgeting
  • Adept at building and maintaining client relationships
  • Experience in leading diverse teams
  • Skilled in data analysis for informed decision-making
  • Proven track record of implementing innovative solutions
  • Excellent communication skills for influencing stakeholders
  • Adaptive and eager to learn
  • Deep understanding of IT Operations and Asset Management Systems
  • Focus on continuous improvement and Lean principles
  • Ability to work independently with minimal supervision
  • Strong time management skills
  • Strategic thinker with attention to detail
  • Ability to respond swiftly to changing priorities
  • Innovative and reliable problem solver
  • Long-term commitment to organizational growth

Key Responsibilities:

  • Develop and implement the strategic vision for the ITAM division
  • Lead multiple teams across various operational areas
  • Establish and maintain strategic partnerships with clients and vendors
  • Drive initiatives for continuous improvement
  • Oversee the implementation of new ITAM technologies
  • Manage the division's budget and financial performance
  • Conduct high-level client meetings and business reviews
  • Collaborate with department heads for integrated ITAM services
  • Develop policies for compliance with data privacy and security
  • Support new client opportunities to expand the ITAM division
  • Mentor and develop leadership talent
  • Stay updated on industry trends and emerging technologies
  • Optimize the IT hardware lifecycle from receipt to retirement
  • Ensure compliance with client SLA requirements
  • Develop forecasting models for operational needs
  • Analyze and optimize inventory levels
  • Resolve complex issues and oversee large-scale deployments
  • Establish KPIs and identify improvement opportunities
  • Ensure adherence to data privacy and security protocols
  • Develop communication strategies for team updates
  • Maintain operational and quality standards for device management
  • Lead the development of new procedures in collaboration with clients
  • Conduct asset audits and strategic reporting
  • Develop strategies for hardware maintenance and refurbishment
  • Ensure accurate asset tracking across client accounts
  • Prioritize critical tasks and allocate resources effectively

Physical Requirements:

  • Ability to stand for extended periods
  • Ability to work at a computer for long hours
  • Ability to lift/push/pull 50+ lbs

Other Requirements:

  • Legally authorized to work in the United States
  • Ability to pass a drug test/background screen
  • Fluency in English

ER2 is proud to be an equal opportunity employer, valuing diversity and the unique contributions of all individuals.

All employment decisions are based on qualifications, merit, and business needs.

Disclaimer: This job description is not exhaustive. Employees may perform other related duties as necessary to meet the organization's ongoing needs.