Healthcare Services Coordinator
1 week ago
Location: Alpharetta and Cumming
Role: Patient Services Coordinator - Check-out
This position is essential in providing administrative support to the healthcare team and other patient service staff as required.
Key Responsibilities:
- Manage incoming calls, handle referrals, and direct calls to the appropriate personnel.
- Coordinate patient appointments and communicate with patients regarding their scheduled visits.
- Maintain and update patient medical records.
- Manage the call-forwarding system for the answering service.
- Receive and convey messages to the relevant office staff.
- Welcome patients upon arrival.
- Perform general administrative tasks.
*The organization retains the right to modify or add responsibilities as necessary.
Qualifications:
- Education: High School Diploma or equivalent.
- Experience: Some relevant work experience is preferred.
- Bilingual in English and Spanish is advantageous but not mandatory.
- Familiarity with eClinical Works (eCW) EMR is a plus but not essential.
Required Skills:
- Strong written and verbal communication abilities.
- Exceptional interpersonal skills.
- Outstanding customer service orientation.
- Able to make informed decisions and solve problems effectively.
Atlanta Women's Health Group, P.C. (AWHG) stands as one of the largest OB/GYN practices in the Southeast, catering to over 300,000 patients and delivering around 12,000 babies annually. AWHG is dedicated to serving the Atlanta Metropolitan area and is experiencing rapid growth throughout Georgia.
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