Office Support Specialist

7 days ago


Cranston, Rhode Island, United States Thielsch Engineering Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Thielsch Engineering. As an Administrative Assistant, you will play a critical role in providing exceptional customer support and project coordination services to our clients.

Key Responsibilities
  • Customer Support: Respond to customer inquiries, resolve issues, and provide timely and accurate information to ensure customer satisfaction.
  • Project Coordination: Coordinate and schedule on-site walkthroughs, client-facing meetings, and other project-related activities.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and record-keeping.
  • Communication: Communicate effectively with internal and external stakeholders, including customers, engineers, and contractors.
  • Reporting: Prepare and distribute reports to internal staff and external customers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: At least two years of experience in a customer-facing role in a high-volume office environment.
  • Skills: Proficiency in Windows-based computer applications, including Microsoft Word, Excel, and Outlook.
  • Personal Qualities: Strong writing, verbal, and organizational skills; attention to detail; and ability to learn and understand technical terms.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to providing opportunities for growth and development within the company.
  • Diverse and Inclusive Work Environment: We value diversity and inclusion and strive to create a work environment that is welcoming and inclusive to all employees.


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