HR Benefits Representative

4 weeks ago


Woburn, Massachusetts, United States HouseWorks Home Care Full time
Job Summary

The Benefits Representative will work closely with the Benefits Manager and the Director of Benefits & HR Operations to provide excellent customer service to staff and aid in the administration of the health and welfare and 401k benefit programs.

Key Responsibilities
  • Administer employee benefit programs in accordance with federal, state, and local laws and regulations.
  • Respond to benefit inquiries from plan participants relating to eligibility, plan provisions, enrollments, and status changes.
  • Process and review benefits enrollments in the HRIS to provide vendors with accurate information.
  • Reconcile and prepare monthly invoices for insurance carriers to ensure payroll data accuracy and correct payments.
  • Collaborate with payroll to ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
  • Oversee the management of the weekly file feeds to carriers and administer all benefit changes with carriers outside of electronic files.
  • Partner with finance regarding the monthly benefits reconciliation for the Health and Welfare and 401k plans.
  • Oversee the employee benefits onboarding process, including delivering new hire benefits orientation and assisting with enrollment.
  • Aid in the execution of all phases of the Open Enrollment process, including enrollment assistance, follow-up, and vendor participation.
  • Prepare and create detailed reports and benefit files for audits, payroll processing, vendor requirements, and internal partners, ensuring compliance with federal and state regulations.
  • Assist in the management of the leave of absence policies and day-to-day leave administration, including communication to the plan participants and coordinating leaves in accordance with any federal/state/local regulations.
  • Assist in coordinating special projects and events throughout the year, including employee seminars, health fairs, etc.
Requirements
  • Bachelor's degree preferred.
  • Spanish Bi-lingual given strong consideration.
  • At least 3-5 years of experience as a benefits or HR professional within a services environment.
  • Knowledge and experience related to federal, state, and local laws and regulations, including but not limited to COBRA, Healthcare Reform requirements, Short Term Disability, FMLA in multiple states, Workers Compensation, and state-specific government regulations for insurance filing and reporting.
  • Ability to interpret, apply, and explain leave of absence coverage and benefits to employees.
  • A high degree of personal integrity and maturity, including the ability to manage sensitive and confidential information.
  • Excellent customer service and problem-solving capabilities.
  • Excellent communication and time management skills.
  • Intermediate to advanced knowledge of Microsoft Excel and PowerPoint.
  • Experience working with a variable hour population is a plus.
  • Must be hands-on and able to work in a fast-paced environment.
  • Two years of experience working with a highly variable hour population.
  • Excellent time management skills and ability to plan and set priorities.
  • Excellent verbal and written communication skills.
  • Computer proficiency and technical aptitude with the ability to use Microsoft Office products.
  • Knowledge of all federal, state, and local regulations and compliance requirements related to employee benefits.

This position will require some physical presence in HouseWorks' corporate office in Woburn, MA on a weekly basis. The salary offered will be based on several factors, including but not limited to the qualifications of the applicant, years of relevant experience, and level of education attained.

Benefits:

  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

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