Complex Liability Claims Consultant

2 weeks ago


Hartford, Connecticut, United States The Hartford Full time

Position Overview:
As a Claims Consultant specializing in Complex Liability Solutions within the Hartford Global Specialty (HGS) Liability Major Case Unit, you will take charge of a diverse portfolio of claims, encompassing both bodily injury and non-bodily injury matters that present intricate coverage and liability challenges.

Key Responsibilities:
Your role will involve a variety of critical tasks, including but not limited to:

  • Assessing coverage and articulating written positions to insured parties and relevant stakeholders;
  • Setting and monitoring appropriate expense and indemnity reserves within defined authority levels;
  • Submitting cases to management for reserve authority that exceeds established limits;
  • Crafting and executing resolution strategies aimed at achieving optimal outcomes;
  • Overseeing litigation processes, including planning, budgeting, and bill evaluations;
  • Conducting periodic claims reviews for insured clients as necessary;
  • Participating in trials and mediations when required;
  • Engaging in audits, projects, and product development initiatives to contribute to broader organizational goals;
  • Preparing detailed reports and presenting updates to senior claims leadership regarding case developments and industry trends;
  • Collaborating with third-party administrators to address time-sensitive demands and evaluate complex issues;
  • Partnering with underwriters to effectively communicate the advantages of the claims model to potential clients;
  • Providing analytical support to the business unit regarding claim trends for current and prospective insureds;
  • Acting as a liaison between various internal departments and third-party administrators.

Qualifications:
To be successful in this role, candidates should possess:

  • A Bachelor's degree is preferred;
  • A minimum of seven years of experience in handling General Liability litigated coverage and liability issues;
  • A results-driven mindset with a strong focus on achieving objectives;
  • Exceptional analytical and organizational capabilities;
  • Outstanding verbal and written communication skills;
  • Strategic thinking and effective task execution abilities;
  • Advanced negotiation skills and expertise in technical claims handling, including a solid understanding of coverage and tort laws;
  • A comprehensive grasp of high-value bodily injury claims;
  • The ability to analyze complex coverage and liability matters;
  • Strong interpersonal skills and the ability to work collaboratively within a team;
  • A commitment to exceeding expectations and inspiring others to do the same.

Additional Information:
This position may require travel of up to 10%. The role offers flexibility with a Hybrid or Remote work arrangement, with expectations for in-office attendance as business needs dictate.

Compensation:
The annualized base pay range for this position is $101,200 - $151,800, based on market analysis of similar roles. Actual compensation may vary based on performance and proficiency. The Hartford's total compensation package includes additional rewards such as bonuses and long-term incentives.

Equal Opportunity Employer:
The Hartford is committed to fostering a diverse and inclusive workplace.



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