Lease Account Manager

2 weeks ago


MagstattleBas, Grand Est, United States Richdale Apartments Full time

Position Overview:

Richdale Apartments, a prominent player in the luxury multi-family housing and commercial real estate sector, is on the lookout for a skilled and proactive Account Services Specialist to enhance our Account Management team. This role is dedicated to delivering exceptional customer support to our residents by addressing lease account issues and ensuring adherence to lease terms.

Key Responsibilities:

About the Role:

  • Engaging with residents through various channels including face-to-face interactions, phone calls, and written communication to resolve account discrepancies.
  • Establishing payment plans for overdue accounts and recovering outstanding balances.
  • Maintaining a high level of diplomacy and confidentiality in all interactions.

Benefits Offered:

  • 401(k) plan with matching contributions
    • Options for Traditional & Roth plans
  • Comprehensive Dental Insurance
  • Employee Discounts
  • Flexible Spending Accounts
  • Health Insurance coverage
  • Generous Paid Time Off
  • Referral Incentive Program
  • Vision Insurance
  • Opportunities for Career Advancement
  • Access to fitness facilities and swimming pools
  • College Savings Plan
  • Life and Disability Insurance
  • Employee Assistance Programs

Qualifications:

  • A minimum of 2 years of experience in customer service and dispute resolution is preferred.
  • Strong communication skills with the ability to manage multiple tasks effectively.
  • Familiarity with balance sheets, accounting principles, and general ledger entries.
  • Experience in banking or credit card dispute resolution is advantageous but not essential.

Work Schedule:

  • This position requires in-office attendance from Monday to Friday, with a schedule of four days from 9 AM to 6 PM and one day from 10 AM to 7 PM.
  • We do not accept applications from third-party agencies.

RDGJZ



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