Service Coordinator

4 days ago


Fayetteville, Georgia, United States ConServ Building Services LLC Full time

About ConServ Building Services LLC

We are a leading provider of HVAC services, dedicated to delivering exceptional customer experiences and technical expertise. Our company was founded in 1991, and we have since grown to become a trusted partner for regional clients with multiple accounts.

Job Summary

We are seeking a highly organized and customer-focused Service Coordinator to join our team. As a Service Coordinator, you will be responsible for providing top-level customer service, engaging with customers and field technicians to ensure timely resolutions, and working collaboratively with our team to achieve goals.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to both external and internal customers.
    • Field customer questions and concerns to ensure expectations are met.
  • Dispatch and Scheduling
    • Route and schedule field technicians to meet customer demands.
  • Inventory Management
    • Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment.
  • Communication
    • Update customer websites and portals on a daily basis.
  • Teamwork
    • Work collaboratively with technicians and management to achieve goals.

Requirements

  • Education
    • High School Diploma or equivalent.
  • Skills
    • Strong customer service and people skills.
    • Highly organized and able to thrive in high-pressure situations.
    • Proficient with Microsoft Outlook, Word, and Excel.

What We Offer

  • Competitive Compensation
    • Hourly wage: $21.00-$24.00/hr.
  • Benefits
    • Direct Deposit every Friday.
    • Performance Bonus.
    • Company Profit Sharing Bonus.
    • Safety Bonus.
    • Company-provided cell phone, vehicle, and gas card.
    • 8 paid federal holidays.
    • Paid Vacation.
    • Excellent Medical, Dental, and Vision benefits (HSA and FSA Spending Accounts).
    • 401k match, Paid Time Off, Employee Discounts.
    • Company-paid and voluntary Life and AD&D, Short- and Long-Term Disability.

Why Join Our Team

We strive to foster a work environment that values diversity, equity, and inclusion. Our commitment to these values helps us attract and retain top talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.



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