Spa Reception Specialist

2 weeks ago


Santa Barbara, California, United States Marriott International, Inc Full time
Position Overview:
As a Spa Reception Specialist, you will be responsible for managing appointments and reservations for our esteemed spa services. Utilizing our spa reservation software, you will ensure that both individual and group bookings are handled efficiently.

Key Responsibilities:
1. Schedule and confirm spa services for guests, ensuring a seamless experience.
2. Provide guests with information regarding available treatments and services.
3. Maintain and update the reservations list, addressing any last-minute changes in coordination with management.
4. Welcome guests upon arrival, confirming their appointments and providing a brief orientation of the spa facilities.
5. Promote and sell spa services, enhancing guest experiences and satisfaction.
6. Handle guest payments accurately, ensuring secure management of financial transactions.
7. Report any maintenance or repair needs to the appropriate department.

Work Environment:
Maintain a professional appearance and adhere to company policies. Ensure confidentiality of guest information and protect company assets.

Qualifications:
- High school diploma or equivalent.
- Less than one year of relevant experience preferred.
- No supervisory experience required.
- No specific licenses or certifications needed.

Compensation:
The pay range for this position is $27.00 per hour, with potential benefits including a 401(k) plan, paid time off, and wellness programs.

Company Commitment:
Marriott International is dedicated to fostering a diverse workforce and an inclusive culture. We are an equal opportunity employer, committed to non-discrimination based on any protected status.
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