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Spa Receptionist

2 months ago

Santa Monica, California, United States Surya Spa Full time
About Surya Spa

We are a leading Ayurvedic spa in Santa Monica, seeking a highly skilled and enthusiastic Spa Receptionist to join our team.

Job Summary

We are looking for a Spa Receptionist who is passionate about providing exceptional customer service and has a strong desire to help people. The ideal candidate will have prior experience in the spa industry, excellent communication skills, and proficiency in computer systems.

Key Responsibilities
  • Provide exceptional customer service to clients, ensuring a positive and relaxing experience.
  • Manage spa bookings, scheduling, and client information with accuracy and efficiency.
  • Assist with administrative tasks, such as responding to client inquiries and processing payments.
  • Stay up-to-date with spa treatments, products, and services, and provide recommendations to clients as needed.
  • Collaborate with the spa team to ensure seamless operations and exceptional client satisfaction.
Requirements
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
  • Minimum 1 year of experience in the spa industry, preferably in a reception or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Proficiency in computer systems, including scheduling software and point-of-sale systems.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on spa services and products.