Safety and Security Specialist

2 weeks ago


Santa Barbara, California, United States Belmond Management Limited Full time

About El Encanto, A Belmond Hotel

El Encanto, A Belmond Hotel, has been exquisitely restored to embody the charm and elegance that has captivated both the local Santa Barbara community and visitors. With ninety-two quintessential California-styled suites and bungalows, our terraced grounds feature seven acres of beautifully landscaped gardens with breathtaking views of Santa Barbara and the Pacific Ocean. The historic architectural elements, including the trellis-lined Arbor and Lily Pond, have been lovingly preserved. Modern enhancements, such as the expansive outdoor zero-edge pool and a newly appointed boutique spa, elevate the experience for today’s luxury-seeking guests. Our diverse offerings create endless opportunities for a fulfilling career.

Role Overview

As a Safety and Security Specialist at El Encanto, A Belmond Hotel, you play a vital role in ensuring the seamless operation, functionality, and grandeur of our facilities. In this position, you will act as a diligent steward of the infrastructure, safeguarding the well-being of our team members, guests, and visitors. This is an opportunity to enhance your skills and contribute to the future of luxury hospitality.

Key Responsibilities

  • Manage access control by locking and unlocking entry points and gates throughout the property.
  • Provide escort services for guests and hotel staff, particularly during late-night hours when valet parking is unavailable.
  • Maintain order among diverse groups of guests, ensuring a harmonious environment.
  • Report any suspicious activities to supervisors or hotel management, documenting incidents in real-time.
  • Investigate disturbances reported by hotel staff and guests, remaining on-call as needed.
  • Utilize resources responsibly to minimize waste.
  • Communicate pertinent information effectively across departments.
  • Adhere to safe working practices and the Health and Safety policy, ensuring that any accidents or defects are reported immediately.
  • Participate in learning and development opportunities, completing required eLearning modules.
  • Exemplify Belmond’s core values of Care, Confidence, Curiosity, and Community.

Employee Benefits

At El Encanto, we are committed to fostering a culture of kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage, with the company covering basic life insurance and short-term disability.
  • Paid time off, sick leave, a 401(k) plan with company matching, and an employee assistance program.
  • Complimentary meals in the cafeteria and discounts on food and beverage, spa treatments, and retail items.
  • The Discovering Belmond program, which provides complimentary accommodation for team members during leisure travel at any Belmond hotel and resort.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you will have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Become part of a team dedicated to creating unforgettable experiences for our guests and communities.

El Encanto is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains, and river cruises, all delivering exceptional experiences worldwide.



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