Patient Service Representative

4 days ago


Portland, Maine, United States Spectrum Healthcare Partners Full time
Job Summary

Spectrum Healthcare Partners is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Greets patients and visitors in a professional and courteous manner
  • Performs patient check-in and check-out processes, including verifying patient information and collecting copays
  • Answers incoming calls and responds to patient inquiries
  • Utilizes electronic health records to manage patient information and communicate with clinical staff
  • Scans medical documentation and other required documents into electronic health records
  • Prepares daily charges and payments for transfer to Portland office
  • Maintains a clean and organized waiting area
Requirements
  • High school degree or equivalent
  • Experience in a medical office or similar role in healthcare environment
  • Strong customer service skills and ability to work independently
  • Proficient computer skills, including Microsoft Office
  • Knowledge of medical records and electronic health records
Benefits
  • Health insurance (80% company paid)
  • HSA match ($3000 family plan / $1625 individual plan)
  • Dental and vision insurance plans
  • 401(k) match and profit sharing plan
  • Life and accidental death and dismemberment insurance
  • Long-term disability insurance
  • Short-term disability insurance
  • Generous paid time off


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