Hotel Operations Supervisor

4 weeks ago


Chicago, Illinois, United States Sonesta International Hotels Full time

Key Responsibilities:

• Oversee the Front Desk operations, ensuring seamless guest experiences and efficient service delivery.

• Collaborate closely with hotel departments to emphasize guest satisfaction and service excellence.

• Supervise front office staff, providing guidance and support to ensure high-quality service standards are met.

Requirements:

• Strong leadership and communication skills to effectively manage front office teams.

• Ability to work collaboratively with various hotel departments to achieve common goals.

• Excellent problem-solving and decision-making skills to resolve guest issues promptly and efficiently.



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