Hotel Operations Manager

4 days ago


Chicago, Illinois, United States Crescent Services Full time
General Manager Job Description

The Hotel Lincoln is seeking a General Manager to lead our boutique hotel to success. As a service-minded leader, you will create a highly engaged team that delivers exceptional guest experiences.

Key Responsibilities:
  • Administrative Duties: Perform tasks such as writing reports, communicating with owners and guests, and supervising department managers.
  • Performance Review and Strategy: Critically review performance reports, make judgments, and implement changes to maximize profitability.
  • Leadership and Development: Interview, hire, and supervise department managers, and develop improvement plans for operation and review performance.
  • Community Affairs and Public Image: Participate in community events, maintain a positive public image, and promote the hotel.
  • Communication and Teamwork: Communicate clearly with the team, and physically tour and inspect the property to monitor cost control and quality of service.
Requirements:
  • Experience: Minimum of 2-3 years' experience as a General Manager in a full-service hotel.
  • Skills and Abilities: Self-starting personality, critical thinking, leadership skills, and ability to connect with owner and corporate teams.

Crescent Services is an equal opportunity employer and offers a competitive compensation package, operational incentive plan eligibility, and exceptional benefits.



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