Hotel Operations Director

4 days ago


Chicago, Illinois, United States Hyatt Centric Chicago Magnificent Mile Full time

Hotel Operations Director

Hyatt Centric Chicago Magnificent Mile is seeking a seasoned Hotel Operations Director to oversee all aspects of hotel operations, including guest services, sales, marketing, finance, and HR. The ideal candidate will have a proven track record in hotel management and a strong financial acumen. Key responsibilities include developing and executing strategic plans to achieve business objectives, fostering a culture of exceptional guest service and employee engagement, and implementing and maintaining high operational standards and quality control.

Key Qualifications:

  • Bachelor's degree in Hospitality Management or related field
  • 5+ years of experience as a General Manager in a full-service hotel
  • Strong financial acumen and proven success in managing budgets, revenue, and expenses
  • Excellent leadership and team management skills
  • Strong communication, interpersonal, and customer service skills
  • Ability to think strategically and drive results

Benefits:

  • Multiple tiers of medical coverage
  • Dental and vision coverage
  • 24/7 teledoc service
  • Free maintenance medications
  • Pet insurance
  • Hotel discounts
  • Tuition reimbursement
  • Paid time off (vacation, sick, bereavement, and holidays)
  • 401K match


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