Insurance Claims Resolution Specialist

3 weeks ago


Grand Rapids, Michigan, United States Auto-Owners Insurance Full time

A career at Auto-Owners Insurance is challenging and rewarding, offering the opportunity to create financial security for individuals and businesses by helping them make a new start after a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claim Representative Intern. The position requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability, and pay or deny losses.
  • Become familiar with insurance coverage by studying insurance policies, endorsements, and forms.
  • Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
  • Ensure that claims payments are issued in a timely and accurate manner.
  • Service the needs of agents, policyholders, and others.
  • Handle investigations by phone, mail, and on-site investigations.
Qualifications
  • Students should be currently enrolled and entering their junior or senior year in college.
  • Above-average communication skills (written and verbal).
  • Ability to resolve complex issues.
  • Organize and interpret data.
  • Ability to handle multiple assignments.
  • Detail-oriented.
Rate of Pay $18/hour. Returning interns may qualify for a higher rate of pay.Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state, or local law.Please note that the ability to work in the U.S. without current or future sponsorship is a requirement

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