Risk and Claims Supervisor

4 weeks ago


Grand Rapids, Michigan, United States Meritage Hospitality Group Full time

Job Summary

Meritage Hospitality Group is seeking a highly skilled Risk and Claims Supervisor to join our team. As a key member of our risk management team, you will be responsible for overseeing the general liability, workers' compensation, property, auto, and other relevant lines of insurance coverage.

Key Responsibilities

  • Supervise the Risk team in the handling of incidents, claims, and loss investigations.
  • Communicate effectively with the Risk team, company's third-party administrator (TPA), and third-party vendors to ensure proper handling of insurance claims and drive efficiencies.
  • Ensure timely reporting, investigation, and resolution of claims and assist with large or complex claims as needed.
  • Work closely with Operations and Human Resources on risk-related training to ensure efficacy and completion within necessary timeframes.
  • Partner and communicate with Operations on loss prevention strategies, workplace safety initiatives, and incident reporting.
  • Create and manage reports with assistance of existing resources (risk management system, broker, TPA) to track incident/claims frequency, severity, and claim costs.
  • Partner with broker and director on current and emerging risk trends in the industry.
  • Provide accurate and timely reporting to stakeholders on claims and incident trends.

About Meritage Hospitality Group

Meritage Hospitality Group is a premier restaurant operator with over 375 restaurants operating in 16 states. We are committed to inclusion and diversity in our business.



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