Warranty Claims Specialist

2 weeks ago


Grand Rapids, Michigan, United States Fun Town RV Full time
Job Description

The Warranty Claims Specialist is responsible for ensuring the smooth operation of warranty claims processing. This involves recording and processing claim information to manufacturer specifications, investigating overdue, unsettled, and short-paid claims, and verifying warranty forms. The ideal candidate will have strong computer skills, excellent organizational and sequencing abilities, and excellent communication and listening skills to resolve issues in a professional and tactful manner.

Key Responsibilities:

  • Recording and processing claim information to manufacturer specifications
  • Investigating overdue, unsettled, and short-paid claims
  • Verifying warranty forms
  • Receiving, reconciling, and recording payment summaries from manufacturers/concessionaires
  • Working knowledge of activities, methods, procedures, and policies of the Service Department

Requirements:

  • Strong computer skills and familiarity with MS Excel/google sheets
  • High School Diploma or equivalent
  • Excellent organizational/sequencing skills
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner

Benefits:

  • Major Medical-Dental-Vision Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • 401K (profit sharing)
  • Christmas Savings Plan
  • Employee Discounts in Company Store

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US.



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