Assistant Manager, Theatre Operations
7 days ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Marcus Theatres. As a key member of our theatre operations team, you will be responsible for leading by example and delivering exceptional guest service in a fast-paced environment.
Key Responsibilities- Guest Service: Provide superior guest service, ensuring a positive experience for all patrons.
- Theatre Operations: Supervise and motivate hourly theatre associates, ensuring all company objectives are met and financial targets are achieved.
- Leadership: Lead by example, demonstrating desired behaviors and driving sales within the facility.
- Training and Development: Train, motivate, and develop staff to ensure they have the skills and knowledge needed to succeed in their roles.
- Inventory Control: Maintain internal inventory control, including daily soft counts, validation, and corrections.
- Financial Management: Assist with daily balancing of drawers, reports, and safe, and follow all necessary open and closing procedures.
- Communication: Preserve confidentiality of theatre information and passwords, and adhere to PCI regulations.
- Problem-Solving: Use problem-solving skills to resolve issues and provide creative solutions to guest needs.
- Education: High school diploma or equivalent.
- Experience: Minimum 18 years of age, with supervisory experience in a high-volume movie theatre, retail, or hospitality environment.
- Skills: Strong interpersonal, verbal, and written communication skills, with the ability to learn new skills and software systems.
- Availability: Flexible work schedule, including late evenings, weekends, and holidays as dictated by business needs.
While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 50 lbs. while moving kitchen/cooking or concession items in bulk or small packages.
License or Certification Required- Ability to obtain: Government and hospitality required licenses or certificates, such as a State Health Card Permit, Local Food Service/Handling Permit, or State Liquor Service Permit.
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