Customer Success Representative

5 days ago

San Francisco, California, United States Base Full time
About the Role

Base is seeking a highly motivated and results-driven Account Executive to join our team. As an Account Executive, you will be responsible for guiding prospects through their decision-making journey and transforming leads into enduring partnerships.

Key Responsibilities
  • Lead the entire sales cycle from opportunity creation to close.
  • Showcase Base's solutions using a value-based and challenger sales approach.
  • Develop mutually beneficial relationships with prospective clients (and internal stakeholders) to create a customer-centric buying experience.
  • Identify and close net-new sales opportunities within target accounts with the opportunity for upsell and expansion.
  • Navigate mid-sized and large organizations to map stakeholders, generate pipeline, build champions, and close deals with C-level and VP signatories.
Requirements
  • Minimum 3 years of experience in a B2B closing role (previous SaaS experience preferred).
  • Self-starter mentality, with the ability to work independently and in teams, growth mindset.
  • Consistent track record of success.
  • Ability to prioritize sales deals of varying sizes and stages.
  • Ability to manage technical demos by yourself, understand decision-making dynamics, self-learner, passion for the industry and job.
  • Experience in outbound sales.
  • A learning/growth mindset and interest in experimenting with methodologies and tools.
  • Team player with the ability to collaborate with peers and other departments.
Preferred Qualifications
  • Familiarity with customer marketing, advocacy, or B2B marketing platforms is a major plus.
  • MEDDIC, Value Selling, Challenger sales, Command the Message sales methodology.
  • Tech savvy, experiment with AI, track sales KPIs.
About Base

Base is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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