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Veterinary Client Services Representative
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Veterinary Client Services Representative
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Veterinary Client Service Representative
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Veterinary Client Services Representative
3 weeks ago
Charlotte, North Carolina, United States Charlotte Animal Referral & Emergency Full timeAbout UsCARE is a 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC, offering a unique blend of work-life balance and career growth opportunities.The PositionWe seek an experienced Client Service Representative to join our team, providing exceptional support to clients and patients in a fast-paced environment.ResponsibilitiesGreet clients...
Veterinary Client Service Representative
2 months ago
About Us
Charlotte Animal Referral & Emergency is a leading provider of emergency and specialty veterinary care in the Charlotte, NC area. Our state-of-the-art hospital is equipped with the latest technology and staffed by a team of experienced veterinarians and support staff.
The Position
We are seeking a highly skilled and compassionate Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for clients and patients, providing exceptional customer service and support.
Responsibilities
- Greet clients and patients in a friendly and professional manner
- Answer multi-line phone system and respond to client inquiries
- Check patients in and out of the hospital
- Notify technicians of patient arrivals
- Secure patient documents and scan them according to protocols
- Input patient and client information into the electronic medical record
- Perform other duties as assigned by management
Requirements
- Fluent in Spanish
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in customer service or a related field
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance