Veterinary Client Services Representative
4 weeks ago
We are seeking a skilled Client Services Representative to join our team at Charlotte Animal Referral & Emergency. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients and patients.
Key Responsibilities:
- Greet clients and patients with a warm and welcoming demeanor
- Answer multi-line telephone and respond to client inquiries
- Check patients in and notify technicians of their arrival
- Secure documents and scan them according to protocols
- Input patient and client information into our electronic medical record
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in computer software and systems
- Experience in customer service or a related field
Benefits:
- 401k with company match
- Employee Assistance Program
- Employee Discount
- Uniform Allowance
- Referral Program
What We Offer:
- A fun and supportive work environment
- Opportunities for growth and development
- Excellent benefits package
- Competitive salary and bonus structure
How to Apply:
- Submit your application and resume
- Participate in a phone interview and in-person interview
- Complete a working interview to demonstrate your skills
We look forward to hearing from you
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