Veterinary Client Services Representative

4 weeks ago


Charlotte, North Carolina, United States Charlotte Animal Referral & Emergency Full time
Job Opportunity

We are seeking a skilled Client Services Representative to join our team at Charlotte Animal Referral & Emergency. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients and patients.

Key Responsibilities:

  • Greet clients and patients with a warm and welcoming demeanor
  • Answer multi-line telephone and respond to client inquiries
  • Check patients in and notify technicians of their arrival
  • Secure documents and scan them according to protocols
  • Input patient and client information into our electronic medical record
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in computer software and systems
  • Experience in customer service or a related field

Benefits:

  • 401k with company match
  • Employee Assistance Program
  • Employee Discount
  • Uniform Allowance
  • Referral Program

What We Offer:

  • A fun and supportive work environment
  • Opportunities for growth and development
  • Excellent benefits package
  • Competitive salary and bonus structure

How to Apply:

  • Submit your application and resume
  • Participate in a phone interview and in-person interview
  • Complete a working interview to demonstrate your skills

We look forward to hearing from you



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