Client Service Representative

2 days ago


Charlotte, North Carolina, United States Heartland Veterinary Partners LLC Full time
Job Title: Client Service Representative

At Heartland Veterinary Partners LLC, we are seeking a highly skilled and compassionate Client Service Representative to join our team.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service to our clients and their pets.

Key Responsibilities:
  • Provide administrative support to the practice team, including record maintenance and appointment tracking.
  • Manage practice reception, including visitor and telephone interactions.
  • Process cash, checks, and credit card payments.
  • Schedule appointments and ensure efficient workflow.
  • Assist with client correspondence and reminder notices.
  • Perform data entry and word processing tasks.
Requirements:
  • High school diploma or equivalent.
  • Previous veterinary experience preferred.
  • Ability to work on weekends as required.
  • Practices OSHA safety techniques.
Benefits:
  • Paid time off.
  • Health insurance, dental insurance, and vision insurance.
  • Retirement benefits or accounts.
  • Bonus incentive.
  • Flexible work schedules.
  • Career and professional development.
  • Employee Assistance Program.
  • Employee Referral Program.

Benefits offered may vary depending on full or part-time employment status according to company policy.

Pay Range: $16.00/Hr.



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