Veterinary Clinic Representative

1 week ago


Charlotte, North Carolina, United States Heartland Veterinary Partners LLC Full time
Job Title: Client Service Representative

At Heartland Veterinary Partners LLC, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As a key member of our practice, you will be responsible for providing exceptional client experiences and ensuring the smooth operation of our clinic.

Key Responsibilities:
  • Provide exceptional client service and ensure a positive experience for all clients and patients.
  • Manage practice reception, including answering phones, greeting clients, and handling cash and credit transactions.
  • Maintain accurate and up-to-date client and patient records.
  • Assist with scheduling appointments, preparing client correspondence, and sending reminder notices.
  • Perform daily business tasks, including data entry and word processing.
  • Collaborate with veterinarians and support staff to ensure seamless patient care and client satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • Previous veterinary experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Flexibility to work weekends and varying shifts as needed.
Benefits:
  • Paid time off and holidays.
  • Health, dental, and vision insurance.
  • Retirement benefits or accounts.
  • Bonus incentive and flexible work schedules.
  • Career and professional development opportunities.


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