Community Operations Manager
5 days ago
Job Summary:
Park Properties Management Company is a leading provider of residential and commercial property management services in Virginia. We are seeking an experienced and customer-focused Assistant Community Manager to join our team at Preston Lake, an apartment community in Harrisonburg, VA.
About the Role:
As an Assistant Community Manager, you will assist the Community Manager in effectively managing the apartment community. In the Community Manager's absence, you will assume all responsibilities associated with accomplishing property objectives. Your primary duties will include:
- Leasing and Resident Retention: You will be responsible for maintaining daily, weekly, and monthly reports, including accurate reporting of rents and deposits received. You must be knowledgeable of all phases of leasing and resident retention.
- Customer Relations: You will maintain a positive customer relations attitude, greeting prospective clients, showing community, and performing leasing duties as needed.
- Reporting and Administration: You will assist in maintaining accurate and up-to-date records, including resident information, lease agreements, and property maintenance records.
- Team Collaboration: You will work closely with the Community Manager and other team members to achieve property objectives and provide exceptional customer service.
Requirements:
- Customer Service Experience: You must have prior experience in customer-facing roles, preferably in the property management or hospitality industry.
- Technical Skills: You must have basic computer knowledge, including Microsoft Office and Excel. Experience with Yardi is preferred.
- Communication Skills: You must possess excellent communication and interpersonal skills, with the ability to effectively interact with residents, colleagues, and vendors.
What We Offer:
- Competitive Compensation: We offer a competitive salary and benefits package, including 100% employer-paid insurance, 401(K) retirement plan, and generous paid time off.
- Professional Development: We provide opportunities for professional growth and development, including training and education programs.
- Collaborative Work Environment: We foster a collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.
How to Apply:
If you are a motivated and customer-focused individual with a passion for property management, please submit your application, including your resume and cover letter, to [insert contact information].
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