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Food and Beverage Operations Manager

2 months ago


Harrisonburg, Virginia, United States DoubleTree by Hilton Harrisonburg Full time
Job Overview

We are seeking a dedicated and experienced Food and Beverage Supervisor to enhance the service quality at our esteemed hotel. This role involves managing the restaurant, kitchen, and banquet teams to ensure exceptional guest experiences and the successful execution of events. Ideal candidates will thrive in dynamic environments, enjoy engaging with guests, and have a strong ambition for career progression in the hospitality sector.

Key Responsibilities:
  • Direct the daily functions of the food and beverage division within the hotel.
  • Manage menu creation, team leadership, customer engagement, budgeting, and scheduling for the Food & Beverage department.
  • Continuously assess guest satisfaction metrics and propose enhancements for ongoing improvement.
  • Oversee the hiring, training, and performance evaluations of the food and beverage staff to uphold superior service standards.
  • Establish and maintain operational strategies and schedules to maximize team productivity.
  • Monitor and control product, supply, and labor expenditures effectively.
  • Plan and execute seamless catering functions.
  • Collaborate with various departments to improve customer service and operational workflows.
  • Introduce innovative approaches to boost revenue.
  • Guide and mentor team members to foster their professional growth.
  • Organize and implement engaging promotional events and activities.
  • Provide ongoing support and direction for the team's development.
  • Create appealing daily specials and happy hour promotions.
  • Participate in monthly financial meetings to review profit and loss statements.
Qualifications:
  • A minimum of 2 years of experience in managing restaurant and bar operations is required.
  • A high school diploma or equivalent is necessary; an associate degree in hospitality management is preferred.
  • In-depth knowledge of current culinary trends and best practices for portion control and presentation is essential.
  • Familiarity with local, state, and national health and safety regulations is crucial.
  • A valid food handling license is mandatory.
  • Strong communication, customer service, leadership, and teamwork abilities are essential.
  • Basic understanding of accounting principles is required.
  • Attention to detail is critical for this position.
  • Proficiency in both verbal and written communication is necessary.
  • High energy and a results-oriented mindset are essential traits.
  • Proven expertise in food and beverage cost management is necessary.
  • Flexibility in scheduling is required.
About the Company

DoubleTree by Hilton Harrisonburg is a premier full-service hotel known for its commitment to excellence in the hospitality industry. We provide opportunities for growth and development in a welcoming work environment. Our goal is to deliver outstanding experiences for both our guests and team members.