Administrative Associate

4 days ago


Nashville, Tennessee, United States The Tennessee Board of Regents Full time
Job Summary

This position provides administrative support to various divisions within Academic Affairs and Workforce Development. The successful candidate will be responsible for providing exceptional customer service, managing office operations, and performing a variety of administrative tasks.

Key Responsibilities
  • Provide administrative support to various divisions, including answering phones, responding to inquiries, and handling related issues.
  • Perform office management and clerical duties, including copying, printing, filing, and maintaining records.
  • Utilize various computer applications, including Outlook, Excel, PowerPoint, Word, BANNER, and SciQuest.
  • Initiate and process office purchases, requisitions, and payment services.
  • Maintain the academic sections of the college catalog in Acalog.
  • Provide coverage and support for various divisions within Academic Affairs and Workforce Development.
  • Assess inquiries and determine the proper course of action, delegating to the appropriate individual as needed.
  • Prepare routine correspondence, reports, contracts, forms, and other documents.
  • Greet and assist visitors and callers, providing information and directing them to the appropriate person.
  • Serve as a receptionist for the office area.
  • Assist with assembling information for various reports and projects.
Requirements
  • High school diploma or equivalent.
  • Two (2) years' experience in administrative support.
  • Proven ability to effectively organize, prioritize, and perform multiple job functions.
  • Proficiency with word processing, spreadsheets, and presentation software.
Preferred Qualifications
  • Associate's degree from an accredited institution.
  • Certified Administrative Professional Certification (CAP).
  • Experience with Acalog.
  • Experienced in preparing documents, reports, and presentations.
  • Experience with SciQuest and Banner.
Knowledge, Skills, and Abilities
  • Detail-oriented with the ability to multitask and work with competing deadlines.
  • Discretion, judgment, and ability to handle confidential matters.
  • Excellent oral and written communication skills.
  • Exceptional listening skills, interpersonal skills, diplomacy, and ability to effectively interact and build trusted relationships with diverse internal and external constituencies.


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