Player Support Specialist III

2 weeks ago


Biloxi, Mississippi, United States PENN Entertainment Full time

EXCITING OPPORTUNITY WITH PENN ENTERTAINMENT

Are you prepared to contribute to a vibrant team within the entertainment sector? At PENN Entertainment, you will collaborate with a diverse array of enthusiastic individuals dedicated to enriching leisure experiences for our guests. We emphasize your career growth and provide the essential resources to expand your skill set.

Explore the remarkable benefits, advancement possibilities, and appealing incentives that await you at our organization.

DISCOVER A ROLE THAT INVOLVES:

Primary Responsibilities:

  • Managing new player card registrations, reprints, and PIN resets
  • Assisting with the activation and deposits of the Penn Play App
  • Delivering exceptional customer service while maintaining comprehensive knowledge of property information
  • Ensuring adherence to regulatory standards and promptly reporting any issues
  • Protecting confidentiality and proactively addressing guest concerns
  • Complying with currency transaction and anti-money laundering regulations

ENGAGE AS A CASHIER:

  • Upholding gaming laws and regulations


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