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Player Services Specialist III

2 months ago

Biloxi, Mississippi, United States PENN Entertainment Full time

EXCITING OPPORTUNITY WITH PENN ENTERTAINMENT

Are you ready to become a vital part of a vibrant team in the entertainment sector? At PENN Entertainment, you will collaborate with a diverse group of enthusiastic individuals dedicated to enhancing leisure experiences for our guests. We emphasize your professional growth and provide the necessary resources to expand your skill set.

Explore the outstanding benefits, advancement opportunities, and attractive perks that await you at our organization.

ROLE OVERVIEW:

Primary Responsibilities:

  • Managing new player card registrations, reprints, and PIN resets
  • Assisting with the activation and funding of the Penn Play App
  • Delivering exceptional customer service while maintaining comprehensive knowledge of property information
  • Ensuring adherence to regulatory standards and promptly reporting any issues
  • Protecting confidentiality and proactively addressing guest inquiries
  • Complying with currency transaction and anti-money laundering regulations

Key Duties as a Cashier:

  • Upholding gaming laws and regulations