Housing Office Assistant

4 weeks ago


Springfield, Illinois, United States Drury University Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Housing Office Assistant at Drury University. This role will provide administrative support to the Director of Housing and assist with various activities related to Housing and Student Affairs.

Key Responsibilities
  • Communication and Customer Service
    • Welcome students, parents, and visitors to the office and provide excellent customer service.
    • Respond to inquiries and resolve concerns in a timely and professional manner.
  • Administrative Tasks
    • Enter confidential data into databases and maintain accurate records.
    • Prepare and distribute reports, correspondence, and marketing materials.
  • Event Planning and Coordination
    • Assist with the planning and execution of campus events and activities.
    • Coordinate with various departments and stakeholders to ensure successful events.
  • Problem-Solving and Conflict Resolution
    • Listen and empathize with students and parents to resolve concerns and issues.
    • Develop and implement solutions to resolve conflicts and improve student experience.
  • Technical Skills
    • Proficient in Microsoft Office and other software applications.
    • Ability to learn and adapt to new technologies and systems.
Requirements
  • Education and Experience
    • Must be a regular, full-time student enrolled in at least 12 hours per semester.
    • Must have a completed FAFSA on file with Financial Aid for the current academic year.
  • Skills and Abilities
    • Excellent communication and customer service skills.
    • Ability to work independently and as part of a team.
    • Strong organizational and time management skills.
    • Proficient in Microsoft Office and other software applications.
Work Environment

The work environment is fast-paced and dynamic, with a focus on providing excellent customer service and support to students and staff. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.



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