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Patient Services Coordinator

2 months ago

Wayne, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Services Coordinator Job Description

Penn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.

Key Responsibilities:
  • Ensure compliance with regulatory standards and maintain accurate records.
  • Manage daily operations, including scheduling, staffing, and performance metrics.
  • Develop and maintain APM templates and master schedules.
  • Oversee AHIQA, run financial reports, and resolve work queues and issues.
  • Generate reports to monitor performance and coach staff.
  • Act as a communication link between teams and management.
  • Implement and maintain practice policies and procedures.
  • Assist staff in resolving patient complaints and issues.
  • Participate in interviewing and training new hires.
  • Perform surgery scheduling and provide administrative support as needed.
Credentials:
  • Associate's or Bachelor's Degree preferred, or equivalent experience.
  • Must successfully complete EMR training/tests.

Penn Medicine offers a comprehensive compensation and benefits program, including prepaid tuition assistance. We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion. Join our team and contribute to making a positive impact on patient care and healthcare outcomes.