Patient Services Coordinator
4 weeks ago
The Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets.
This position assists the manager and/or physicians in overseeing the daily schedule and operations of an assigned area/group, serving as the APM expert and liaison between staff and Managers/Physicians to ensure daily performance expectations are communicated and met.
In the absence of the manager, the Patient Services Coordinator may take on additional responsibilities.
Responsibilities- Ensure self and assigned area(s) are compliant with all applicable federal, state, and local regulatory standards.
- Manage the day-to-day planning, operations, and problem-solving for assigned areas, ensuring daily schedule, staffing needs, and performance metrics are met.
- Communicate changes appropriately.
- Develop and maintain APM templates and master schedules.
- Oversight of AHIQA, running regular financial reports, and working towards reconciliation.
- Resolve work queues and/or issues from front-end reports, proactively prioritizing recovery of missing charges.
- Generate/run reports to monitor and coach real-time performance against pre-established expectations/metrics.
- Act as the communication link between the group and management, disseminating information to the group and forwarding information back up to management.
- Effectively work with manager and providers to establish, implement, and maintain practice policies, procedures, and efficient systems that support daily operations.
- Assist staff in resolving difficult patient situations or complaints.
- Participate in the interviewing process and oversee the training of new hires.
- Perform surgery scheduling, as needed/required by the practice.
- May provide administrative support to physicians or manager(s).
- H.S. Diploma/GED (Required)
- 3+ years Medical office experience
- Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience
- Must successfully complete/pass EMR training/tests upon hire
- Basic computer knowledge and skills
- Ability to speak, read, and write in English
- Demonstrated customer services skills
- Demonstrated interpersonal/verbal communication skills
- Demonstrated written communication skills
- Demonstrated organizational skills
- Ability to utilize critical thinking
- Ability to multi-task
- Experience using EMR systems
- Knowledge of third-party billing requirements
- Must be attentive to detail
-
Patient Service Coordinator
3 weeks ago
Wayne, Pennsylvania, United States RemX Full timeBe Part of a High-Performing TeamRemX is seeking a skilled Patient Service Coordinator to join our team. As a Patient Service Coordinator, you will be responsible for scheduling patient appointments, verifying insurance information, and providing excellent customer service. If you have 2+ years of experience in a patient services role and are proficient in...
-
Patient Services Coordinator
4 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Coordinator Job DescriptionPenn Medicine is dedicated to delivering exceptional patient care and advancing medical research. As a Patient Services Coordinator, you will play a vital role in ensuring seamless patient experiences and supporting the delivery of high-quality care.Key Responsibilities:Assist in maintaining a patient-focused...
-
Patient Services Coordinator
3 weeks ago
Wayne, Pennsylvania, United States RMA Network Full timeJob DescriptionRMA Network is seeking a highly skilled Patient Services Coordinator to join our team in Wayne, PA.The ideal candidate will have a positive work ethic, excellent communication skills, and the ability to adapt to changing priorities and business needs.The Front Desk/Patient Services Coordinator will be responsible for greeting patients,...
-
Patient Services Coordinator
4 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Coordinator Job SummaryThe Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets. This position is responsible for overseeing the daily schedule and operations of an...
-
Patient Services Coordinator
1 month ago
Wayne, Pennsylvania, United States RemX Full timeRemX Patient Service Representative OpportunityWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at RemX. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key Responsibilities:Schedule patient appointments and manage follow-up and...
-
Patient Services Associate
4 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timeJob Title: Patient Services AssociatePenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Provide exceptional patient service, ensuring a warm and welcoming environment for all...
-
Patient Services Associate
3 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timeJob SummaryPenn Medicine is dedicated to delivering exceptional patient care and innovative medical research. As a Patient Services Associate, you will play a vital role in supporting our clinical teams and ensuring a positive patient experience.Key ResponsibilitiesPatient Service: Strive to understand and anticipate patient needs, manage service recovery...
-
Patient Service Representative
4 weeks ago
Wayne, Pennsylvania, United States Axia Women's Health Full timeAbout Axia Women's HealthAxia Women's Health is a leading provider of women's health services, with a mission to deliver personalized care to women across the country. Our team is dedicated to creating a supportive and inclusive environment where our colleagues and patients feel empowered to be their authentic selves.Job SummaryWe are seeking a Patient...
-
Clinical Services Coordinator
3 days ago
Wayne, Pennsylvania, United States Penn Medicine Full timeJob Summary: Penn Medicine is seeking a dedicated Clinical Services Supervisor to support the day-to-day operational needs of our outpatient practice.Responsibilities:We are looking for a skilled individual to assist with staffing coverage, office and medical supply inventory management, physician room assignments, and provider schedules. The Clinical...
-
Clinical Services Associate
4 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timePatient Care SpecialistPenn Medicine is dedicated to delivering exceptional patient care and advancing medical research. As a Clinical Services Associate, you will play a vital role in our mission by providing top-notch patient care and supporting our clinical teams.Key Responsibilities:Promptly room patients, review medical history, and prepare charts for...
-
Fertility Clinic Front Desk Coordinator
4 weeks ago
Wayne, Pennsylvania, United States RMA Network Full timeFront Desk/Patient Services CoordinatorRMA Network is seeking a highly skilled and organized Front Desk/Patient Services Coordinator to join our team in Wayne, PA. This role is responsible for providing exceptional patient care and support to our patients and medical staff.Key Responsibilities:Greet Patients and Activate Files: Ensure a warm and welcoming...
-
Event Coordinator
4 weeks ago
Wayne, Pennsylvania, United States Peachtree Catering Full timeEvent Coordinator Job DescriptionPeachtree Catering and Events is seeking a highly organized and detail-oriented Event Coordinator to join our team. As an Event Coordinator, you will be responsible for managing and coordinating client relations and all details of an event from initial contract to event execution.Key Responsibilities:Manage and coordinate...
-
Front Desk Coordinator
3 weeks ago
Wayne, Pennsylvania, United States RMA Network Full timeRMA Network is seeking a highly skilled Front Desk Coordinator to join our team in Wayne, PA. This role is responsible for providing exceptional patient service and support to our medical staff.Key Responsibilities:Greets patients and activates their files in a timely and efficient manner.Provides support to patients and medical staff, ensuring a positive...
-
Administrative Services Associate
3 weeks ago
Wayne, Pennsylvania, United States Penn Medicine Full timeJob Summary:We are seeking a highly skilled and detail-oriented Administrative Services Associate to join our team at Penn Medicine. This role will be responsible for coordinating patient-related activities, including scheduling appointments, surgeries, and diagnostic tests, as well as managing clinical schedules and maintaining accurate records.Key...
-
Dental Office Coordinator
3 weeks ago
Wayne, Pennsylvania, United States The Smilist Full timeJob DescriptionThe Smilist Dental is seeking an experienced Patient Coordinator/Receptionist to join its growing team. This role is responsible for providing exceptional customer service, managing administrative records, and ensuring office success by getting patients into the office.Key Responsibilities:Answering the office phone and distributing calls or...
-
Financial Services Coordinator
3 weeks ago
Wayne, Pennsylvania, United States Waldron Private Wealth Full timeKey Responsibilities:Process and manage client documentation, including account openings, standing instructions, and beneficiary additions.Provide administrative support to the Client Service department, including preparing mailings, filing, and generating reports.Assist with client transactions, such as cash management, insurance, and tax payments, within...
-
Administrative Services Associate
3 weeks ago
Wayne, Pennsylvania, United States Penn Medicine Full timePenn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals.This role is responsible for assisting with the management of a clinical practice in a busy academic clinical department. Key responsibilities include:Triage and respond to internal...
-
Nurse Coordinator
3 weeks ago
Wayne, Pennsylvania, United States Main Line Health Full timeTransform Patient Care with Main Line HealthAs a Virtual Care Operations Center Registered Nurse (RN) at Main Line Health, you will play a vital role in coordinating transfers into and out of our acute care facilities. Your expertise will ensure the appropriate admission level of care and bed placement for urgent/emergent direct admissions into our...
-
Customer Service Representative
4 weeks ago
Wayne, Pennsylvania, United States Main Line Health Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Main Line Health. As a key member of our care team, you will provide exceptional customer service to patients and families, ensuring they receive accurate and compassionate support.Key Responsibilities:Provide timely and effective communication to patients and...
-
Home Health LPN
3 weeks ago
Wayne, Pennsylvania, United States Interim HealthCare Full timeDiscover a new path in nursing where you can make a meaningful difference in patients' lives. At Interim HealthCare, we're committed to providing exceptional home health care services, and we're seeking skilled LPNs to join our team.Our Home Health LPNs enjoy:1:1 nurse-to-patient ratios, allowing you to have a significant impact on patient outcomesFlexible...