Healthcare Services Supervisor

2 weeks ago

Philadelphia, Pennsylvania, United States Atria Senior Living Full time
Position Overview

About Us

Atria Senior Living is dedicated to fostering environments where our employees excel in their roles, enabling our residents to flourish in their living spaces.

We are committed to enhancing the quality of life and surpassing the expectations of those we serve on a daily basis. To achieve this, we nurture the unique skills of our team members, working collaboratively to accomplish goals that are unattainable alone.

We offer competitive compensation and exceptional benefits, including:

  • Paid holidays and time off
  • Annual rewards for community employees based on classification
  • Potential for an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey outcomes
  • Comprehensive benefits package including Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan with employer matching
  • Tuition reimbursement for U.S. based communities

*Eligibility for benefits varies by employee classification; reward amounts may differ by location

As a valued member of Atria, you will thrive in a supportive atmosphere that encourages professional growth and promotes a balanced work-life dynamic.


Key Responsibilities
  • Oversee, develop, and schedule the resident services team in accordance with Atria's policies and standards.
  • Establish and uphold a medication management system compliant with state, federal, and company regulations.
  • Conduct assessments and reassessments to identify resident needs and formulate suitable service plans.
  • Manage the Resident Services Department within budgetary constraints while adhering to Atria's policies.
  • Perform daily Quality Enhancement reviews to ensure compliance with state regulations and Atria's standards.
  • Serve as a liaison for resident care-related issues within the community.
  • Ensure compliance with company policies and applicable Health and Safety Codes.
  • Schedule and supervise staff, providing coverage as necessary.
  • Administer medications as permitted by state-specific guidelines when required.
  • Assist residents with activities of daily living as needed.
  • Provide training and orientation for new staff members and ongoing education for current employees.
  • Communicate effectively and respectfully with residents, families, department heads, and the Executive Director.
  • Support hospitality, leasing, and sales initiatives by promoting a positive image of Atria.
  • Collaborate with the Life Guidance Director on clinical matters and maintain professional relationships with clinical contacts.
  • Assist in supervising and developing staff in line with Atria's policies.
  • Participate in required training sessions for self and team members.
  • Maintain positive relationships with residents' families and healthcare providers.
  • Drive company vehicles as needed for community-related activities.
  • Perform additional duties as assigned.

Qualifications
  • Must be a registered nurse, licensed practical nurse, or licensed vocational nurse with appropriate state licensure.
  • Experience in direct patient care and clinical assessments.
  • Proven experience in recruiting, training, and managing healthcare personnel.
  • Prior experience at a department head level in Assisted Living or a related field.
  • CPR certification and knowledge of basic first aid required.
  • Experience in coordinating educational initiatives.
  • Completion of Atria's Medication Management training and all required training programs.
  • Must fulfill all state-mandated training for licensure or certification.
  • Able to work flexible hours as needed by the position.
  • Driving responsibilities may be required (company vehicle or personal vehicle).
  • Valid driver's license is necessary.
  • Must comply with Atria's motor vehicle policy standards.

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