Service Support Representative
2 weeks ago
Job Type
Full-time
Position Overview
R AND R HEATING AND AIR CONDITIONING, INC. is on the lookout for a committed and customer-focused individual to become part of our team as a Customer Service Representative. We take pride in providing outstanding service and support to our clients, ensuring their comfort and satisfaction with our heating and air conditioning solutions. If you are passionate about assisting others and wish to be part of a team that values excellence and dependability, we encourage you to consider this opportunity.
Key Responsibilities
As a Customer Service Representative, you will serve as the initial point of contact for our clients, playing a crucial role in upholding our reputation for exceptional service. Your responsibilities will include:
- Addressing customer inquiries and resolving issues promptly.
- Providing detailed information regarding our products and services.
- Maintaining a positive and professional demeanor in all interactions.
Qualifications
To be successful in this role, candidates should possess:
- A high school diploma or equivalent; additional education or certification in customer service is advantageous.
- Demonstrated experience in customer support or as a client service representative.
- Strong skills in handling phone communications and active listening.
- Familiarity with customer relationship management (CRM) systems and practices.
- Excellent verbal and written communication abilities.
- The capability to multitask, prioritize effectively, and manage time efficiently.
Compensation
The salary for this position ranges from $20 to $22 per hour, depending on experience.
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