Account Representative

4 weeks ago


Chattanooga, Tennessee, United States Total Quality Logistics Full time

About the role:

As a key member of our Sales Team, you will be responsible for supporting and working with our established team to drive revenue. You will participate in an accelerated training program to learn the industry and our company culture. Once training is complete, you will become a dedicated Account Representative focused on identifying and growing new and existing business by presenting our customers with our newest transportation services.

What's in it for you:

  • $40,000 base salary with uncapped commission opportunity
  • Paid relocation to our HQ in Cincinnati, OH
  • Comprehensive benefits package with 401k and company match
  • Paid training and structured mentoring program
  • Personalized career path with 90% of department leadership promoted from within
  • We win wherever we go - Voted a Top Workplaces USA and Forbes America's Best Employers

What you'll be doing:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject-matter expert for our new transportation service

What you need:

  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

At Total Quality Logistics, we're committed to providing our customers with exceptional service and support. If you're a motivated and results-driven individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.



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