Senior Member Relations Specialist

2 weeks ago


Pittsburgh, Pennsylvania, United States Advance Sourcing Concepts, LLC Full time

Advance Sourcing Concepts, LLC is on the lookout for two motivated, collaborative professionals to join our esteemed Member Benefits Organization.

This role is situated within a distinguished boutique-style call center environment. If you thrive in a call-center atmosphere and are eager to elevate your expertise while advancing your career, this opportunity may be the ideal fit for you.

We offer a fantastic chance to be part of a well-established and growing organization that emphasizes work-life balance, comprehensive training, and the professional growth of its team members.

POSITION OVERVIEW:

As a high-touch member relations specialist, you will play a crucial role in fostering effective communication between prominent professional associations and their members. Your responsibilities will include reaching out to current members to renew their memberships, promote continued education subscriptions, enhance awareness of available benefits, encourage conference participation, and gather marketing insights regarding member engagement.

KEY RESPONSIBILITIES:

  • Initiate outbound calls to members of various professional and trade associations.
  • Aim to achieve weekly project objectives.
  • Respond to and redirect incoming calls efficiently.
  • Address member inquiries and resolve concerns.
  • Maintain precise records, including coding, filing systems, call logs, and timesheets.
  • Accurately update all necessary member contact and payment details.
  • Conduct thorough checks as requested on specific projects.
ADDITIONAL RESPONSIBILITIES:
  • Recognize and relay project trends to team members and management.
  • Collaborate proactively with colleagues to devise solutions to emerging challenges.
ESSENTIAL SKILLS:
  • Exceptional customer-centric approach.
  • Confidence in engaging with highly educated professionals, including specialists from various fields.
  • Genuine and professional communication style.
  • Proven experience and performance in phone communication.
  • Ability to work both independently and collaboratively.
  • Strong time management skills.
Qualifications:

  • Pittsburgh, Pennsylvania, United States Senior Lifestyle Full time

    Job Summary:Senior Lifestyle is seeking a skilled Maintenance Assistant to join our team. As a key member of our facilities team, you will be responsible for ensuring the quality of service to our residents.Key Responsibilities:Respond to and complete resident work orders in a timely and efficient manner.Perform work needed to ready apartments for move-in,...


  • Pittsburgh, Pennsylvania, United States AppleOne Full time

    Job DescriptionAre you a skilled Senior Accounting Specialist seeking a fulfilling role within a reputable organization? We invite you to consider joining our finance team at AppleOne, where your expertise will be valued and utilized effectively. In this position, you will be instrumental in ensuring the integrity of financial documentation, generating...


  • Pittsburgh, Pennsylvania, United States Tscbank Full time

    Client Relations SpecialistDepartment: Private BankingOverview of the Role:The Client Relations Specialist is responsible for addressing all client inquiries that arise within the Private Banking Service Team. This role involves close collaboration with the entire Sales organization, Portfolio Management, Internal and External Counsel, Compliance, Financial...


  • Pittsburgh, Pennsylvania, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a skilled and compassionate Certified Nursing Assistant to join our team at Senior Lifestyle. As a key member of our healthcare team, you will play a vital role in providing high-quality care to our residents.Key ResponsibilitiesTake and record vital signs, including temperature, pulse, and blood pressure.Measure and record height...


  • Pittsburgh, Pennsylvania, United States CRJ CONSULTING LLC Full time

    Dynamic Opportunity for Client Relations SpecialistCRJ CONSULTING LLC is on the lookout for a dedicated client relations specialist to enhance our vibrant workforce. In this role, you will serve as the main liaison for our clientele, playing a crucial part in fostering and sustaining client connections while providing exceptional service. Your duties will...


  • Pittsburgh, Pennsylvania, United States Huckestein Mechanical Services Full time

    Job OverviewAbout Huckestein Mechanical ServicesWith over 70 years of excellence in the mechanical contracting sector, Huckestein Mechanical Services stands out for its commitment to service quality. Our focus on delivering tailored solutions ensures that we meet the unique needs of our clients. We are dedicated to optimizing energy efficiency, minimizing...


  • Pittsburgh, Pennsylvania, United States CDS LOGISTICS Full time

    Job OverviewPosition Level Undisclosed Location Undisclosed Remote Work N/A Employment Type Undisclosed Educational Requirements Undisclosed Compensation Undisclosed Travel Requirements Undisclosed Work Schedule Day Job Sector Undisclosed Position SummaryClient Relations SpecialistRole: Client Relations Specialist Department: Operations Employment Status:...


  • Pittsburgh, Pennsylvania, United States System One Full time

    We are looking for a Senior Real Estate Specialist to assist in the advancement of our client's project initiatives in Pennsylvania. This role will involve site selection, comprehensive research, outreach to property owners, and negotiation of agreements to facilitate the development of energy storage, solar, and wind energy projects. Key Responsibilities:...


  • Pittsburgh, Pennsylvania, United States ConsultUSA Full time

    About the RoleWe are seeking a highly skilled Senior Infrastructure Specialist to join our team at ConsultUSA. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our Redis Platform infrastructure.Key ResponsibilitiesInfrastructure Design and Implementation: Design and implement scalable and secure...


  • Pittsburgh, Pennsylvania, United States Huckestein Mechanical Services Full time

    Job OverviewAbout Huckestein Mechanical ServicesWith over 70 years of experience, Huckestein Mechanical Services has established itself as a leader in the mechanical contracting sector. Our commitment to service excellence provides a distinctive approach to delivering value to our clients. We focus on evaluating, designing, installing, and maintaining...


  • Pittsburgh, Pennsylvania, United States Five Star Senior Living Full time

    Position Overview: As a Medication Administration Specialist at Five Star Senior Living, your primary responsibilities will include:Medication Administration: Delivering oral and topical medications to residents in accordance with the directives of a registered nurse or licensed practical/vocational nurse.Safety Compliance: Adhering to established standards...


  • Pittsburgh, Pennsylvania, United States BNY Mellon Full time

    Position OverviewThe Client Service Representative plays a crucial role in managing the deposit and loan portfolio for both individual and business clients at BNY Mellon. This position is dedicated to delivering exceptional customer service through various communication channels, including phone, fax, and email, ensuring timely responses to client inquiries...


  • Pittsburgh, Pennsylvania, United States AppleOne Full time

    Job OverviewWe are seeking a highly skilled Senior Business Development Specialist to join our team at AppleOne. As a key member of our organization, you will play a pivotal role in driving business growth and expansion through strategic planning, market research, and client relationship building.Key ResponsibilitiesDevelop and Execute Strategic Plans:...


  • Pittsburgh, Pennsylvania, United States Hill Community Development Corporation Full time

    Job OverviewPurpose:The Hill Community Development Corporation (Hill CDC) collaborates with local residents and stakeholders to design, advocate for, and execute initiatives that align plans, policies, and community members to foster significant development opportunities in the Greater Hill District.Position Summary:The Senior Accounting Specialist is tasked...


  • Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Position OverviewThe Senior Risk Management Specialist plays a crucial role in the identification and management of potential compensable events. This position involves the establishment of comprehensive files related to these events and the submission of relevant documentation to the appropriate channels.Key ResponsibilitiesAssess and determine the level of...


  • Pittsburgh, Pennsylvania, United States Total Quality Logistics Full time

    About the Position: As a Client Relations Specialist at Total Quality Logistics, you will undergo comprehensive training to become a knowledgeable resource in a specific transportation mode (e.g., Full-truckload, Less-Than-Truckload, Drayage) to assist with daily shipping operations. You will serve as the primary support for our sales team, directly...


  • Pittsburgh, Pennsylvania, United States Magnetics Full time

    Job OverviewMagnetics, a division of Spang & Company, is seeking a Client Relations Specialist. This role is pivotal in ensuring professional and effective communication with the Sales department, managing all aspects of customer service from initial contact through to order fulfillment.Key Responsibilities:Deliver accurate pricing and delivery details to...


  • Pittsburgh, Pennsylvania, United States Aim Gifts Full time

    Job OverviewAim Gifts is seeking a dedicated Client Relations Specialist to enhance our customer service and sales support efforts. We are a well-established company with a strong presence in the market, committed to delivering exceptional service to our clients across various regions.Key Responsibilities:Support the sales team to guarantee customer...


  • Pittsburgh, Pennsylvania, United States BDO Full time

    Job Overview: The Senior Assurance Specialist in Third Party Attestation will play a pivotal role in the preparation of third-party attestation reports, encompassing SOC 1, SOC 2, SOC 3, SOC for Cybersecurity, and WebTrust for CAs, along with HITRUST, SSPA, ISO, MRC, and CSA STAR. Our team members focus on specific domains to grasp the comprehensive...


  • Pittsburgh, Pennsylvania, United States Della Infotech Inc. Full time

    Job DescriptionAs a Client Relations Specialist, you will be responsible for the effective management and processing of customer orders within our SAP system, ensuring timely and accurate delivery of products to our valued clients. This role involves maintaining customer communication and data integrity within the Customer Master Data records, as well as...