Sales and Customer Service Representative

1 week ago


Tuscaloosa, Alabama, United States Massage Envy Full time
{"Overview": "Unlock a rewarding career at Massage Envy, where you'll help clients achieve their wellness goals and grow with a supportive team.

As a Sales and Customer Service Associate, you'll be the face of our brand, delivering exceptional service and promoting the value of Total Body Care.

Key Responsibilities:

* Provide outstanding customer service and create a welcoming atmosphere for clients
* Promote the Massage Envy Wellness Program and educate clients on new services
* Support clinic flow by scheduling services, answering phone calls, and addressing questions
* Help grow and retain a client base through in-person and phone/email outreach

Perks and Benefits:

* Competitive base pay plus bonuses and commissions
* Employer-paid healthcare, including medical, dental, and vision plans
* Paid time off for full-time employees
* Employee referral bonus program
* Employee Assistance Program
* Flexible schedule for a better work-life balance
* In-depth product and service training
* Free massage, skincare, or stretch service each month
* 30% off all products

Requirements:

* High school diploma (or equivalent) and previous retail or sales experience (preferred)
* Critical thinking skills with excellent math and computer skills
* Great people skills and ability to establish positive relationships with guests
* Supporter of total body care with a general knowledge of massage and skin care services

If you're passionate about helping others and committed to delivering exceptional service, we'd love to hear from you.

**Massage Envy Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

**Salary: $12-20 per hour

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