Food Service Operations Supervisor

2 weeks ago


Miramar, Florida, United States Memorial Healthcare System Full time

Location:

At Memorial Healthcare System, we are committed to enhancing the health, well-being, and overall quality of life for those we serve.

Our steadfast dedication to our service vision is what sets us apart and forms the core of The Memorial Experience.

Summary:
Oversees the daily operations of retail food services and

provides support for catering services.

Responsibilities:
Manages daily financial reconciliations and serves as the point of contact for vending operations.
Supervises team dynamics, including performance evaluations, employee satisfaction, and conflict resolution. Handles scheduling and payroll management.
Researches and implements innovative systems and equipment to align with current retail trends.
Ensures customer satisfaction and actively seeks opportunities to improve the dining experience.
Assists with catering tasks as required.
Coordinates retail menu planning and is accountable for the marketing and presentation of all retail offerings.

Competencies:
ACCOUNTABILITY, ACCURACY IN FOOD SERVICE MANAGEMENT, CUSTOMER SERVICE, FOOD SAFETY, BUDGET MANAGEMENT IN FOOD SERVICE, TEAM LEADERSHIP, PATIENT AND FAMILY-CENTERED CARE, CASH REGISTER OPERATIONS, ADAPTABILITY, PROFESSIONAL STANDARDS.

Education and Certification Requirements:
High School Diploma or Equivalent

(Required)

Additional Job Information:
Complexity of Work: Requires critical thinking, decisive judgment, and the ability to operate with minimal oversight. Must thrive in a high-pressure environment and respond appropriately.

Required Work Experience:
Minimum of 3 years in a supervisory role within food service. Management experience is preferred.

Working Conditions and Physical Requirements:
Bending and Stooping = 60%

Climbing = 40%

Keyboard Entry = 60%

Kneeling = 40%

Lifting/Carrying Non-Patient Items = 60%

Pushing or Pulling Non-Patient Items = 60%

Reaching = 60%

Repetitive Movement Hand/Arm = 60%

Sitting = 60%

Standing = 60%

Walking = 60%

Audible Speech = 60%

Hearing Acuity = 60%

Seeing - Far = 60%

Seeing - Near = 60%

Exposure to Biological Hazards = 40%

Exposure to Hazardous Chemicals = 40%

Computer Monitor = 60%

Extreme Temperatures = 60%

Shift: Days

Disclaimer: This job description is not exhaustive and is intended to convey the general nature and level of work performed by employees in this classification. It is not intended to encompass all responsibilities, skills, efforts, or working conditions associated with the position.

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