Building Automation Systems Operations Supervisor

1 week ago

Miramar, Florida, United States Siemens Industry, Inc. Full time

At Siemens Industry, Inc., we are dedicated to fostering sustainable advancements through innovative technology. Our mission revolves around empowering clients by merging the physical and digital realms, enhancing how we live, work, and navigate today and for future generations. We believe that a thriving business is built on the foundation of a thriving workforce, which is why we prioritize our people. Our diverse global team is eager to support and challenge you to grow in unprecedented ways.

Our Smart Buildings initiative is designed to create environments that are efficient, secure, adaptable, and responsible. Our focus extends beyond merely enhancing structures; we aim to develop ideal spaces that enrich lives.

The Building Automation Systems Operations Supervisor is at the helm of a team tasked with executing service operations for building automation systems. Why is this role crucial? The ideal candidate will orchestrate specialist and technician activities across all installed projects, technical support initiatives, and time-and-materials (T&M) assignments to ensure timely delivery and fulfillment of customer expectations.

Key Responsibilities:

  • Oversee, train, and mentor the service team; establish objectives, evaluate performance, conduct employee review sessions, and organize formal training.
  • Plan and allocate tasks to the team while driving business expansion by leading a highly effective workforce. Occasionally assist the team with maintenance tasks and the submission of necessary documentation.
  • Identify additional revenue opportunities, including T&M, system enhancements, and service contract extensions, and complete and submit detailed service orders and reports covering all aspects of each task and activity.
  • Engage in the sales-to-service and projects-to-service transition process, including final project evaluations, service agreement scope assessments, and the final information handover to the inspection team.
  • Support contract profitability through effective cost management procedures and processes.
  • Ensure contract obligations are met and performed to a high standard while cultivating customer relationships and maintaining elevated levels of customer satisfaction through effective and timely communication.
  • Assess technical labor requirements and ensure an appropriate balance of talent to meet customer demands.
  • Promote safety compliance by ensuring team members meet or exceed organizational and customer safety standards. Ensure all employees receive proper training on safety protocols and enforce adherence to organizational processes, tools, and workflow standards.
  • Exhibit exceptional organizational and interpersonal skills.

Qualifications:

Basic Qualifications:

  • Associate degree from a two-year college or technical institution.
  • 1+ years of experience as a specialist or technician in a related field.
  • Hands-on or educational experience with HVAC or Building Automation systems.
  • Proficiency in Microsoft Office.
  • Strong verbal and written communication skills in English.
  • Must be at least 21 years old and possess a valid driver's license with minimal violations.
  • Legally authorized to work in the United States on a continuous and permanent basis without company sponsorship.

Preferred Qualifications:

  • 5+ years of experience as a specialist or technician in a related field.
  • Experience in supervising teams.
  • Familiarity with Bluebeam or similar software.

Benefits:

We are committed to creating a better tomorrow through our innovative solutions and practices.

About Siemens:

Siemens is a global technology leader focused on industry, infrastructure, transport, and healthcare. We strive to create technology with purpose, delivering real value to our customers through resource-efficient factories, resilient supply chains, smarter buildings and grids, sustainable transportation, and advanced healthcare solutions.

Diversity, Equity, and Inclusion Commitment:

We value your unique identity and perspective and are dedicated to providing equitable opportunities while building a workplace that reflects the diversity of society.

Protecting the environment, conserving natural resources, and fostering the health and performance of our workforce are core to our social and business commitments at Siemens. These principles are integral to our Business Conduct Guidelines and corporate strategy.

Equal Employment Opportunity Statement: Siemens is an Equal Opportunity and Affirmative Action Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state, or local law.

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