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Senior Manager of Food Services

2 months ago

Miramar, Florida, United States Papa John's International , Inc. Full time
Position Overview:

The General Manager is accountable for overseeing all aspects of a Papa John's restaurant, ensuring that high-quality products and exceptional customer service are consistently delivered to drive profitability. This position demands a proactive leader capable of making sound decisions while fostering a sense of pride and accountability among team members.

What We Offer:
  • Comprehensive Health, Dental, and Vision Insurance
  • Regular Weekly Payments
  • Tuition Reimbursement Opportunities
  • Employee Referral Program with $300 Incentive
  • Generous Employee Discounts
  • Performance Bonuses and 3 Weeks of Paid Vacation
Key Responsibilities:
  • Uphold product excellence by setting quality benchmarks with team members and swiftly addressing customer feedback. Actively gather insights, share them with the team, and utilize them to refine operations and enhance customer loyalty. Recruit and train team members focused on customer satisfaction while ensuring adequate staffing levels.
  • Achieve and exceed sales objectives by providing outstanding customer service, increasing average transaction values, exploring new sales opportunities, and executing effective marketing initiatives. Monitor profit margins by managing costs, addressing budget discrepancies, and performing cash management tasks.
  • Ensure optimal inventory management, maintain restaurant cleanliness, oversee equipment upkeep, and uphold safety and security protocols. Foster a collaborative, energetic, and enjoyable work environment by coaching and developing team members.
Essential Qualifications:
  • High School diploma or GED is mandatory
  • Serv-Safe/Local or State Food Service Certification is preferred
  • A minimum of two years of experience in restaurant management or supervisory roles is preferred
  • A valid driver's license and proof of insurance are required
  • Key skills include cash management, effective communication, and strong planning and organizational abilities