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Operations Supervisor
2 months ago
**Job Summary**
At Panera Bread, we are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of associates and ensuring that our customers receive exceptional service and a positive experience.
**Key Responsibilities:**
- Lead and manage a team of associates to achieve sales and customer satisfaction goals.
- Ensure that all store operations are running smoothly and efficiently, including inventory management, scheduling, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and control store expenses, including labor costs, inventory, and supplies.
- Collaborate with other store leaders to achieve company goals and objectives.
- Provide coaching and development opportunities to associates to help them grow and succeed in their roles.
**Requirements:**
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of experience in a leadership role, preferably in the food service industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.
**What We Offer:**
- Competitive hourly rate and opportunities for advancement.
- Free meal on shift and flexible scheduling.
- 6 weeks of paid on-the-job training.
- Medical benefits and 401(k) with company matching.
- Opportunities for career growth and development.
**Equal Opportunity Employer:**
Panera Bread is an equal opportunity employer and welcomes applications from diverse candidates.