Patient Sales Coordinator

4 days ago


Marquand, Missouri, United States Freedom Healthworks Full time
Job Summary

We are seeking a highly skilled Patient Sales Coordinator to join our team at Freedom Healthworks. As a key member of our sales team, you will be responsible for providing exceptional customer service to patients, guiding them through the physician-specific membership process, and managing sales desk inquiries.

Key Responsibilities
  • Monitor the Freedom Healthworks sales platform for patient engagement and respond to inquiries in a timely manner.
  • Manage sales desk inbox by tagging and archiving conversations, and guiding potential patients through the membership process.
  • Support data collection through various platforms, including physician EMRs, telehealth, and billing processor systems.
  • Track patient information and follow up activities for prospective patients in CRM, addressing any objections and following up on conversations.
  • Develop and implement targeted sales strategies in collaboration with the director of clinical operations.
  • Provide exceptional customer service to patients, becoming an expert in direct primary care to educate them on our services.
Requirements
  • Proficient in customary software and cloud-based platforms used in managed service environments.
  • Excellent knowledge of MS Office and Google Suite.
  • Exemplary planning and time management skills, with the ability to multitask and prioritize daily workload.
  • High-level verbal and written communication skills, with a proactive approach to problem-solving and strong decision-making skills.

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