Healthcare Patient Coordinator

3 weeks ago


Marquand, Missouri, United States Marathon Health Full time

Company Overview
Marathon Health is a prominent provider of innovative primary care services across the United States, catering to 2.5 million eligible patients through a network of approximately 630 employer and union-sponsored clients.

Our extensive offerings encompass advanced primary care, mental health support, occupational health, musculoskeletal care, and pharmacy services, all delivered through over 680 health centers in 41 states. We also provide virtual primary care and mental health services accessible nationwide.

Position Summary
The Patient Care Coordinator at Marathon Health Centers plays a vital role in assisting patients in achieving their personal health improvement objectives. This position requires the ability to quickly adapt to the patient's unique culture, environment, and aspirations.

Building relationships grounded in trust and a comprehensive understanding of the patient's health benefits and the local healthcare landscape is essential.

Key Responsibilities
The Patient Care Coordinator will:

  • Collaborate with the clinical team to enhance care management for patients.
  • Plan pre-visit workflows to ensure completion of care prior to patient visits.
  • Coordinate care with hospitals, emergency rooms, consulting physicians, and community resources.
  • Utilize and refine workflows to facilitate smooth transitions for patients receiving treatment from various facilities.
  • Engage in follow-up and coordination with extended care teams, including specialists and ancillary services.
  • Provide after-visit summaries to patients as appropriate.
  • Involve patients and their families in care planning actively.
  • Educate patients on self-management techniques.
  • Support chronic care management by ensuring compliance with prescribed care plans.
  • Document patient needs and coordinate care effectively.

Qualifications
Applicants should possess an associate degree in healthcare and a minimum of three years of experience in utilization review, case management, outpatient primary care, or care coordination. Bilingual proficiency in Spanish is required, and experience working with diverse populations is preferred.

Skills and Attributes
The ideal candidate will demonstrate strong leadership and communication skills, exhibit professionalism in all interactions, and effectively utilize electronic tools for patient management. A commitment to patient-centered care and a collaborative approach to healthcare delivery are essential.

Compensation and Benefits
Marathon Health offers competitive compensation and a comprehensive benefits package, including health and wellness programs, financial support, and paid time off.



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