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Client Support Specialist
2 months ago
Why Exela?
Join us in transforming the global business landscape. As a valued member of Team Exela, you will collaborate with a dynamic, innovative, and knowledgeable team of professionals across various industries, all united by the mission of accelerating digital transformation.
Working at Exela offers a unique opportunity to be part of a vibrant community at the forefront of business innovation, contributing to an ongoing technological evolution. Our core values of Authenticity, Accountability, and Action drive us to deliver exceptional experiences for our clients and our team members.
Position Title: Client Support Specialist
Employment Type: Full-time – Regular
Weekly Hours: 40 hours/week
Compensation: $15 to $17/hour
Shift Schedule: 7am to 4pm (Monday – Friday)
Role Overview:
As a Client Support Specialist (CSS), you will be essential in ensuring the smooth operation of mail, reprographics, supplies, and fulfillment services. Your duties will encompass maintaining quality standards and ensuring compliance with safety protocols, along with the occasional operation of machinery.
Key Responsibilities:
- Execute various tasks as directed by management, including mail services, reprographics, supplies, and fulfillment services.
- Establish and uphold quality standards while occasionally operating complex, automated equipment.
Qualifications:
- High school diploma or equivalent GED is preferred.
- A minimum of 6 months of experience in customer service is preferred.
- Strong verbal and written communication skills with clients and colleagues.
- Ability to work effectively both independently and collaboratively.
- Must be capable of lifting up to 60 pounds.
- Must be able to stand for extended periods.
Compensation Disclosure:
The pay range for this position starts at $15.00/hour; however, the base salary offered may vary based on job-related knowledge, skills, and experience. Bonus opportunities may be included as part of the compensation package, along with a comprehensive range of medical, financial, and other benefits, depending on the position offered.
EEO Statement:
Exela is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Veterans:
Exela welcomes job applicants from all backgrounds, including transitioning military members, veterans, reservists, National Guard members, military spouses, and their families. All individuals will be considered regardless of military rank or specialty.
Pay Transparency Nondiscrimination Provision:
Exela will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant.
