Crisis Intervention Specialist

3 weeks ago


Seattle, Washington, United States Crisis Connections Full time
Crisis Intervention Specialist Job Description

Job Summary: We are seeking a skilled Crisis Intervention Specialist to join our team at Crisis Connections. As a Crisis Intervention Specialist, you will play a vital role in providing support to our 24-Hour Crisis Line volunteer phone workers.

Key Responsibilities:

  • Assist volunteer phone workers in assessing, developing, implementing, and resolving emergent and non-emergent calls.
  • Provide feedback and debriefing following calls.
  • Complete Case Reviews and accurately and timely review log sheets and screening guides.
  • Participate in program meetings and attend training and in-services.
  • Be crossed trained as Patient Placement Coordinator.

Requirements:

  • Bachelor of Arts degree in social sciences.
  • Minimum of one-year experience as a volunteer on the Crisis Line preferred.
  • Knowledge of the public mental health system.

Working Conditions: This position will expose you to conversations about suicide, mental health issues, and staff responding to crisis situations. You will need to be able to sit or stand for lengthy periods of time and wear a headset or earphones as you take calls and attend meetings.

Benefits: We offer excellent medical, dental, and vision coverage, annual wage increases, generous Paid Time Off, and 12 Paid Holidays. We also provide free parking, flexible schedules, and growth opportunities.

About Us: Crisis Connections is committed to equal opportunity for all employees and applicants. We do not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.



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