Office Coordinator

1 week ago


Las Vegas, Nevada, United States SCRAM of California Full time
Position Overview

About Us

SCRAM of California is a leading provider of monitoring technologies and support services in the Western United States. We collaborate with various legal and social service entities to ensure effective supervision and support for individuals in our programs.

Our Mission

We are dedicated to providing reliable monitoring solutions while prioritizing exceptional customer service. Our goal is to enhance public safety through innovative technology and comprehensive support.

Key Responsibilities

We are looking for a full-time Office Coordinator to join our team. This role encompasses a variety of essential tasks, including:

  • Managing incoming calls
  • Coordinating appointments
  • Welcoming clients
  • Planning events and meetings
  • Handling special projects
  • Maintaining filing and scanning systems
  • Ordering office supplies and marketing materials
  • Managing financial transactions and reporting
  • Providing prompt assistance to clients
  • Conducting client intakes and assessments
  • Scheduling orientations and installations for new clients
  • Overseeing equipment installation, maintenance, and cleaning

Your Impact

Your contributions will be vital to our clients' success. You will support our team by ensuring clear communication, being readily available to address inquiries, and assisting in resolving various challenges related to their monitoring and supervision.

Qualifications

  • High school diploma; Associate's degree preferred
  • Flexibility to work varied hours, including some evenings and weekends
  • Preferred bilingual proficiency in Spanish and English
  • Strong skills in Microsoft Office applications, including Word, Excel, and Outlook
  • Excellent note-taking abilities
  • Attention to detail
  • Possession of a valid driver's license and insurance, along with a reliable vehicle
  • Willingness to travel as needed

Preferred Attributes

  • Customer Service Expertise: Ability to manage challenging client interactions, respond promptly to needs, and seek feedback for service improvement.
  • Interpersonal Skills: Focus on conflict resolution, confidentiality, and active listening.
  • Effective Communication: Clear and persuasive speaking skills, with the ability to engage in group discussions and meetings.
  • Integrity: Commitment to treating others with respect, keeping promises, and upholding ethical standards.

Benefits

  • Generous Paid Time Off (PTO) policy, along with paid holidays and a 401(k) plan with employer matching.
  • Health and welfare benefits for eligible employees, including medical, dental, and vision coverage.
  • Encouragement of community involvement, with paid time off for volunteering opportunities.

Diversity and Inclusion Commitment

At SCRAM of California, we celebrate diversity and strive to create an inclusive environment for all team members and clients. We value different perspectives and backgrounds, ensuring that everyone feels welcomed and respected.

Physical Requirements

This position may require occasional lifting of up to 25 pounds. Regular activities include talking, hearing, standing, walking, sitting, and using hands for various tasks.

Compensation: $18-$20/hour


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